Accessibility
Little Steps is for every family, so the site itself should be easy to use for everyone. This page explains our commitment, the standard we are working towards and how to tell us if something is hard to use.
Our commitment
We know that a clear, calm site matters most when you are tired or overwhelmed. We design Little Steps to be readable, predictable and gentle, with plenty of space, strong colour contrast and simple language. Accessibility is not an extra for us; it shapes how we build every page.
The standard we aim for
We are working towards WCAG 2.1 Level AA. WCAG stands for the Web Content Accessibility Guidelines, the international rules for making websites usable by people with disabilities. Level AA is the standard most public services in the UK aim for, and it covers things like clear contrast, readable text and keyboard support.
What we already do
You can move through the site using just a keyboard, text resizes without breaking the layout, images have descriptions for screen readers, and we keep colour contrast high so words are easy to read. We test on phones first, because many parents reach for us on a small screen in a spare moment.
Where we are still improving
No site is ever perfect, and some areas still need work as we add new features like the community and the smart guide. We review accessibility regularly and treat any problem you report as a priority, not an afterthought.
How to report a problem
If any part of Little Steps is hard to use, please tell us through the contact page. Let us know what you were trying to do, the page you were on and the device you used, and we will look into it quickly. Your feedback genuinely helps us make the site better for the next parent.
Have a question about this page? Talk to Us.