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A mother crouches with open arms on a woodland path as her toddler runs joyfully toward her.

Meet Lily, your SEND AI specialist

Tell Lily what's happening.
She'll help you move forward.

Explain your situation in your own words. Lily can answer questions, read documents, prepare letters and forms, and guide you through each next step.

Talk to Lily now
  • 5 free Lily questions every day
  • Reads letters, photos and PDFs
  • Prepares personalised letters and forms

Lily

Your trusted SEND AI specialist

I'm here to help you understand your rights, complete forms and create the right letters for your child.

  • Powered by UK SEND law
  • AI assisted
  • Human reviewed templates

Describe it in your own words

Hi, I'm Lily. Describe your situation and I'll help you understand the right next step.

This is guidance, not legal advice. AI can make mistakes. Check important information.

Free plan: 5 AI questions remaining today

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A multicultural family in a sunlit park: two smiling parents helping their young child ride a bicycle with training wheels, warm and hopeful.

You shouldn't need a solicitor to get your child heard.

Every year, parents across England fight for support their child is legally entitled to. EHCP assessments get refused. Schools say there's nothing more they can do. Deadlines slip past because no one ever explained the process in plain English. You shouldn't have to spend your evenings hunting for the right form, the right wording, or the right person to send it to. Little Steps was built to take that weight off you.

Three steps between you and the support your child needs.

  1. Tell us what's happening

    Answer a few simple questions about your child and where you are right now. No jargon, no complicated forms, just plain language.

  2. Get the right template

    We point you to exactly the document you need, whether it's an EHCP request, a letter to the SENCO, or an appeal, written in plain English and ready to make your own.

  3. Send it with confidence

    Follow the step-by-step submission guide so you know who to send it to, by when, and what should happen next. No more guessing.

You're not the only one going through this.

I had no idea what an EHCP even was. Little Steps walked me through the whole process and helped me write a letter I was actually proud to send.
Parent of a 7-year-old with autism
The school kept telling me my son didn't qualify for extra support. With the right template, I finally knew how to push back, and it worked.
Parent of a 10-year-old with ADHD
I was about to give up on the tribunal appeal. Little Steps gave me exactly what I needed and explained every step in plain English.
Parent of a 12-year-old with a speech delay

Support that fits your family.

Community, templates and Lily are available with a free account. Subscribe only if you want unlimited AI questions. No hidden fees, and cancel anytime.

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A joyful family playing in a bright, sunlit living room, parents pushing their laughing daughters along the floor in cardboard boxes.

Tell Lily what's happening. She'll help you take the next step.

Start in your own words. Lily can explain the process, prepare letters and forms with you, and stay with you through what comes next.

Talk to Lily now